Platinum Yucatan Princess Adults Only Hotel Playa del Carmen, Playa del Carmen
327US$
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Key details
About Resort
Prolongacion 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
3 persons
585 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Deluxe King Suite
Max:
3 persons
585 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Deluxe King Suite
Max:
3 persons
595 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Getting around
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What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Adults only
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Snorkeling
- Tennis court
- Golf course
- Pool tables
- Archery
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Night club
- Entertainment
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Hot spring bath
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Prolongacion 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Prolongacion 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
4.0
mi
Calle Xcalacoco North of Playa del Carmen
Playa
4200 ft
Beach
Xcalacoco
1.3
mi
Punta Bete
3200 ft
Beach
Point Esmeralda
1.9
mi
Golf Course
El Camaleon Golf Course
1.2
mi
Punta Venado
2.0
mi
Beach
Grand Coral Beach Club
1.5
mi
Golf Course
Grand Coral Golf Riviera Maya
1.6
mi
Beach
Punta Esmeralda Beach
2.0
mi
Carr Federal Mza 20 Lt 02
Go Natural Explorers
2.0
mi
Church of Guadalupe
2.6
mi
Calle 88 Norte
Playa Publica 88
2.4
mi
Gallery
Galeria Luis Sottil
2.5
mi
28 de Julio Square
2.3
mi
Playa del Carmen
Xca-Ha Park
2.4
mi
Cancun-Tulum Highway
Punta Venado Bike Park
2.5
mi
Museums
Zona Arqueologica Tulum
2.4
mi
Gallery
Amate Gallery
2.5
mi
Kingdom Hall of Jehovah's Witnesses
2.5
mi
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
2.9
mi
Events
Salon Tres Rios I
2.8
mi
Dive Sites
2.9
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
3.0
mi
Albatros
Martina Beach Club
3.1
mi
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
3.2
mi
Gallery
Tierra Huichol
3.2
mi
Gallery
La Galeria de Playa Art Gallery
3.5
mi
Avenida entre 24 y 34 calles 5a
Caminarte
3.5
mi
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3.6
mi
Nearby
Punta Bete
2800 ft
Restaurants
Koh Thai
4300 ft
Predio El Limonar fraccion 2
Reviews and Ratings <br />
Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
Beautifully maintained grounds
Excellent food variety
Inconsistent service timing
Warm pool water
7.6/10
Very good
Rooms
8.4
Location
8.4
Service
7.2
Dining
6.6
Jordan
United Kingdom,
February
2025
7.6/10
This resort offering is visually stunning and kept in great condition, making our stay truly enjoyable. The room was comfortable and well-equipped, although we faced some minor inconveniences in the restaurants with timings. The food was diverse and delicious, particularly at the Yucatan Buffet with exceptional service from Bryan. On the downside, the temperature of the pool water could use some cooling, and we encountered a bit of inconsistency with service at bars. Overall, we had a fantastic experience and would consider returning due to the value for money.
Rooms
9.0
The room was comfortable and equipped with everything we needed. We had a lovely view and enjoyed our stay.
Service
7.0
The staff, especially in the dining areas, were friendly and attentive, but there were times we experienced delays in food service.
Location
8.0
The resort is situated in a beautiful area surrounded by nature, although our room was a bit far from the beach.
Dining
7.0
The dining experience was quite good with a variety of options available, but we noticed some wait times that needed improvement.
Facilities
7.0
The pools were clean and well-kept; however, the water temperature was warmer than we would have liked.
Beautifully maintained grounds
Inconsistent service timing
Robert
United Kingdom,
December
2024
7.4/10
Overall, the resort has its charm with beautiful grounds, a lovely swim-out room, and well-kept facilities. The responsive staff definitely made my stay enjoyable, but the dining experiences were a bit hit-or-miss and I encountered some noise issues during my stay. Still, it's a great place for families and those looking to meet new people.
Rooms
7.0
We booked a swim-out room, which was lovely, and it offered a firm yet comfortable bed. However, the room could use a deep clean as we found some mildew and a dirty sofa bed.
Service
7.0
Some staff members were incredibly attentive, like Israel and Diego, while others were less so. Overall, the service was decent but not consistently stellar.
Location
9.0
Nestled in a beautiful small bay, the location was perfect for snorkeling. It's close to the beach and there are lovely jungle trails to explore nearby.
Dining
6.0
While the a la carte restaurants were quite good, the buffet left much to be desired. Some meals felt repetitive and lacked variety.
Facilities
8.0
The resort had fantastic facilities, from the well-maintained pools to an engaging entertainment team that kept the atmosphere lively.
Beautiful grounds
Noise issues
Jason
United Kingdom,
November
2024
6.0/10
Our stay at the hotel started off with promise, but it soon became clear that there were several shortcomings. While the location was decent and the entertainment options were good, the service and amenities did not meet my expectations. The quality of dining was also a notable issue, leading to a less enjoyable experience overall.
Rooms
8.0
The rooms were spacious and well-maintained, and they were cleaned daily with fresh towels. However, I expected more from a resort.
Service
5.0
Unfortunately, the service fell short. Housekeeping was inconsistent, and we often had to remind staff for basic needs.
Location
7.0
The location was convenient, being close to the beach and entertainment options, but there are better options nearby.
Dining
5.0
Dining was disappointing, with limited options and inconsistent service across restaurants. The food quality didn't match that of other resorts.
Facilities
6.0
The resort had some nice facilities, but the pool closing early and limited service made it less enjoyable.
Henry
United Kingdom,
November
2024
9.2/10
My stay at the resort was absolutely amazing! From the moment I stepped in, I was welcomed by friendly staff who ensured every detail was attended to. The swim up suite was a dream, and I loved the facilities available, though the dining could be improved for warmth. All in all, this place is a gem for relaxation and enjoyment.
Rooms
10.0
The swim up suite was marvellous, with a comfortable king-sized bed and a lovely balcony. It was well-stocked and very clean, providing a peaceful retreat.
Service
10.0
The service was incredible; the staff were attentive and kind, always going out of their way to ensure I had everything I needed.
Location
9.0
The resort is beautifully situated, with easy access to the beach and delightful spots for relaxation. It's a perfect location for those looking to unwind.
Dining
8.0
While the buffet food was delicious, it could have been served warmer. The a la carte restaurants were fantastic, especially the Asian and Italian cuisines.
Facilities
9.0
The pools were sparkling, and the overall grounds were well-maintained, which added to the relaxing atmosphere. I enjoyed the various activities offered.
Alexander
United Kingdom,
October
2024
7.8/10
I had a wonderful stay at this resort, especially for the price! The rooms were clean and comfortable, and I thoroughly enjoyed the beautiful grounds and wildlife. However, I did encounter some challenges with towel availability and encountered a crowded pool towards the end of my visit. The dining experience was generally good, with great service at the restaurants, but there were some inconsistencies at the pool bars.
Rooms
8.0
The rooms were clean and comfortable, providing a great place to unwind after a day by the pools.
Service
7.0
Service was generally good, especially at the Yucatan Buffet, but the pool bar staff varied in attentiveness.
Location
9.0
The resort is set in a stunning location with beautiful grounds that really enhance the experience.
Dining
8.0
The meal options were varied and mostly tasty, though the service at the pool bars could use improvement.
Facilities
7.0
The facilities, especially the pools, were enjoyable, but could get quite crowded during peak times.
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