Platinum Yucatan Princess Adults Only, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

“Nestled in a beautiful small bay, this hotel offers stunning views and easy access to snorkeling with sea turtles just a bridge away over the lush red mangroves.”view full review

Platinum Yucatan Princess Adults Only, a 5-star hotel with an 8.2/10 rating on Booking.com, offers an all-inclusive experience with direct access to the beach and a range of luxury amenities. This adults-only hotel features expansive swimming pools, a modern spa, and multiple restaurants providing diverse culinary options.

Rooms & Amenities

Rooms at Platinum Yucatan Princess Adults Only include Deluxe Junior Suites and Honeymoon Suites, many with private terrace hot tubs or direct access to swimming pools. Each room features air conditioning, a flat-screen TV, and complimentary Wi-Fi.

Dining Options

Dining options feature five all-inclusive restaurants including Kotatsu for Asian cuisine, Bruschetta for Italian dishes, and Skylights for Mediterranean meals, with the latter offering a premium dining experience. Guests can also enjoy 24-hour room service.

Leisure & Entertainment

Leisure facilities include a full-service spa offering massages and wellness treatments alongside swimming pools and access to water sports such as snorkeling and paddle boarding. Evening entertainment features live music and themed parties, ensuring varied activities throughout the stay.

Services & Transportation

Platinum Yucatan Princess Adults Only provides on-site services such as a concierge, laundry service, and medical assistance. The hotel also has easy access to Cancun International Airport, located 15 km away, ensuring convenient transportation options for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Junior Suite

2 persons

54 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Deluxe Suite Platinum Pool Access

2 persons

54 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Suite Platinum

2 persons

55 m²

1 King-size bed

Shower

Coffee machine

room details

Honeymoon Suite Adults over 18 years old only

2 persons

82 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 6.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 10.2 km

Cancun (CUN) 50.4 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

During my stay, I was blown away by the variety of restaurants available at the resort. The buffet was open 24 hours and offered an really good range of fresh, delicious food that tasted better than many places I've visited before. The specialty restaurants, especially "Aroma" and "Bruscchetta," were where I truly enjoyed dining, with well-prepared dishes and wonderful recommendations from the staff.

Matthew123. United Kingdom, Read full review on

Stunning Room Amenities

I stayed in a deluxe suite which was incredibly spacious and beautifully designed. The room was always spotless, and I loved the mini fridge that was stocked daily with beverages. The luxurious marble details added a nice touch to the overall experience.

Oliver789. Canada, Read full review on

Relaxing Spa Experience

I booked a massage during my stay, and it was a good experience! The spa staff were professional, and the ambiance was perfect for relaxation. I even enjoyed a complimentary glass of champagne afterward, which added a special touch to my visit.

Peter456. Australia, Read full review on

Evening Entertainment Fun

The nightly shows and activities at the resort were truly fantastic. The entertainment team put together engaging performances every evening, and I especially loved the variety of activities available throughout the day, such as trivia and themed nights. It made my vacation feel even more special.

Isaac101. United States, Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Golf course
Billiard tables
Archery

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Night club
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

Map view

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

6.4 km

Landmark

Playa

1.3 km

Beach

Xcalacoco

2.1 km

Landmark

Punta Bete

970 m

Beach

Point Esmeralda

3.1 km

Golf Course

El Camaleon Golf Course

2.0 km

Landmark

Punta Venado

3.1 km

Beach

Grand Coral Beach Club

2.5 km

Golf Course

Grand Coral Golf Riviera Maya

2.5 km

Beach

Punta Esmeralda Beach

3.1 km

Landmark

Go Natural Explorers

3.3 km

Landmark

Church of Guadalupe

4.2 km

Landmark

Playa Publica 88

3.8 km

Gallery

Galeria Luis Sottil

4.0 km

Landmark

28 de Julio Square

3.8 km

Landmark

Xca-Ha Park

3.8 km

Landmark

Punta Venado Bike Park

4.0 km

Museum

Zona Arqueologica Tulum

3.9 km

Gallery

Amate Gallery

4.0 km

Landmark

Kingdom Hall of Jehovah's Witnesses

4.1 km

Landmark

Cenote Misterio Maya

4.7 km

Event hall

Salon Tres Rios I

4.6 km

Landmark

Dive Sites

4.6 km

Landmark

Xavage Park by Xcaret

4.8 km

Landmark

Martina Beach Club

5.0 km

Landmark

La 5ta Hacienda

5.1 km

Gallery

Tierra Huichol

5.1 km

Gallery

La Galeria de Playa Art Gallery

5.6 km

Landmark

Caminarte

5.6 km

Landmark

Galeria Lamanai

5.8 km

Nearby

Punta Bete

850 m

Restaurants

Koh Thai

1.3 km

Predio El Limonar fraccion 2

Reviews and Ratings

Feedback from previous guests about their experience.

Jordan

United Kingdom, February 2025

7.6/10

This resort offering is visually stunning and kept in great condition, making our stay truly enjoyable. The room was comfortable and well-equipped, although we faced some minor inconveniences in the restaurants with timings. The food was diverse and delicious, particularly at the Yucatan Buffet with exceptional service from Bryan. On the downside, the temperature of the pool water could use some cooling, and we encountered a bit of inconsistency with service at bars. Overall, we had a fantastic experience and would consider returning due to the value for money.

Rooms

9.0

The room was comfortable and equipped with everything we needed. We had a lovely view and enjoyed our stay.

Service

7.0

The staff, especially in the dining areas, were friendly and attentive, but there were times we experienced delays in food service.

Location

8.0

The resort is situated in a beautiful area surrounded by nature, although our room was a bit far from the beach.

Dining

7.0

The dining experience was quite good with a variety of options available, but we noticed some wait times that needed improvement.

Facilities

7.0

The pools were clean and well-kept; however, the water temperature was warmer than we would have liked.

Beautifully maintained grounds

Inconsistent service timing

Robert

United Kingdom, December 2024

7.4/10

Overall, the resort has its charm with beautiful grounds, a lovely swim-out room, and well-kept facilities. The responsive staff definitely made my stay enjoyable, but the dining experiences were a bit hit-or-miss and I encountered some noise issues during my stay. Still, it's a great place for families and those looking to meet new people.

Rooms

7.0

We booked a swim-out room, which was lovely, and it offered a firm yet comfortable bed. However, the room could use a deep clean as we found some mildew and a dirty sofa bed.

Service

7.0

Some staff members were incredibly attentive, like Israel and Diego, while others were less so. Overall, the service was decent but not consistently stellar.

Location

9.0

Nestled in a beautiful small bay, the location was perfect for snorkeling. It's close to the beach and there are lovely jungle trails to explore nearby.

Dining

6.0

While the a la carte restaurants were quite good, the buffet left much to be desired. Some meals felt repetitive and lacked variety.

Facilities

8.0

The resort had fantastic facilities, from the well-maintained pools to an engaging entertainment team that kept the atmosphere lively.

Beautiful grounds

Noise issues

Jason

United Kingdom, November 2024

6.6/10

Our stay at the hotel started off with promise, but it soon became clear that there were several shortcomings. While the location was decent and the entertainment options were good, the service and amenities did not meet my expectations. The quality of dining was also a notable issue, leading to a less enjoyable experience overall.

Rooms

8.0

The rooms were spacious and well-maintained, and they were cleaned daily with fresh towels. However, I expected more from a resort.

Service

5.0

Unfortunately, the service fell short. Housekeeping was inconsistent, and we often had to remind staff for basic needs.

Location

7.0

The location was convenient, being close to the beach and entertainment options, but there are better options nearby.

Dining

5.0

Dining was disappointing, with limited options and inconsistent service across restaurants. The food quality didn't match that of other resorts.

Facilities

6.0

The resort had some nice facilities, but the pool closing early and limited service made it less enjoyable.

Henry

United Kingdom, November 2024

9.2/10

My stay at the resort was absolutely amazing! From the moment I stepped in, I was welcomed by friendly staff who ensured every detail was attended to. The swim up suite was a dream, and I loved the facilities available, though the dining could be improved for warmth. All in all, this place is a gem for relaxation and enjoyment.

Rooms

10.0

The swim up suite was marvellous, with a comfortable king-sized bed and a lovely balcony. It was well-stocked and very clean, providing a peaceful retreat.

Service

10.0

The service was incredible; the staff were attentive and kind, always going out of their way to ensure I had everything I needed.

Location

9.0

The resort is beautifully situated, with easy access to the beach and delightful spots for relaxation. It's a perfect location for those looking to unwind.

Dining

8.0

While the buffet food was delicious, it could have been served warmer. The a la carte restaurants were fantastic, especially the Asian and Italian cuisines.

Facilities

9.0

The pools were sparkling, and the overall grounds were well-maintained, which added to the relaxing atmosphere. I enjoyed the various activities offered.

Alexander

United Kingdom, October 2024

7.8/10

I had a wonderful stay at this resort, especially for the price! The rooms were clean and comfortable, and I thoroughly enjoyed the beautiful grounds and wildlife. However, I did encounter some challenges with towel availability and encountered a crowded pool towards the end of my visit. The dining experience was generally good, with great service at the restaurants, but there were some inconsistencies at the pool bars.

Rooms

8.0

The rooms were clean and comfortable, providing a great place to unwind after a day by the pools.

Service

7.0

Service was generally good, especially at the Yucatan Buffet, but the pool bar staff varied in attentiveness.

Location

9.0

The resort is set in a stunning location with beautiful grounds that really enhance the experience.

Dining

8.0

The meal options were varied and mostly tasty, though the service at the pool bars could use improvement.